Privacy policy

1. General Provisions

1.1. This Privacy Policy describes how SIA Horse Span, Registration No. 50103934151, address Aptiekas iela 21, Riga, LV-1005 (hereinafter also referred to as the “Data Controller”) obtains, processes, and stores personal data collected by www.balticwoodland.com from its customers and persons visiting the website (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation performed on personal data, such as collection, recording, modification, use, viewing, deletion, or destruction.

1.3. The Data Controller complies with the data processing principles set out in applicable legislation and is able to confirm that personal data is processed in accordance with applicable laws.

2. Collection, Processing, and Storage of Personal Data

2.1. The Data Controller collects, processes, and stores personally identifiable information primarily through the online store website and email.
(Note: This must be supplemented if personal data is also collected in other ways, e.g., in paper form.)

2.2. By visiting and using the services provided in the online store, You agree that any information provided is used and managed in accordance with the purposes specified in this Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the submitted personal data is accurate, correct, and complete. The deliberate provision of false information is considered a violation of this Privacy Policy. The Data Subject must immediately notify the Data Controller of any changes to the submitted personal data.

2.4. The Data Controller is not responsible for losses incurred by the Data Subject or third parties if such losses arise from falsely submitted personal data.

3. Processing of Customers’ Personal Data

3.1. The Data Controller may process the following personal data:

  • 3.1.1. First name, last name
  • 3.1.2. Contact information (email address and/or phone number)
  • 3.1.3. Transaction data (purchased goods, delivery address, price, payment information, etc.)
  • 3.1.4. Any other information submitted to us when using the services offered on the website or purchasing goods, or when contacting us

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of submitted data using publicly available registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):

  • a) the Data Subject has given consent to the processing of their personal data for one or more specific purposes;
  • b) processing is necessary for the performance of a contract to which the Data Subject is a party or for taking steps at the request of the Data Subject prior to entering into a contract;
  • c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
  • f) processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject, especially if the Data Subject is a child.

3.4. The Data Controller stores and processes the Data Subject’s personal data as long as at least one of the following criteria applies:

  • 3.4.1. Personal data is necessary for the purposes for which it was collected;
  • 3.4.2. As long as the Data Controller and/or the Data Subject may exercise their legitimate interests in accordance with external legal regulations, such as submitting objections or bringing or defending legal claims;
  • 3.4.3. As long as there is a legal obligation to retain the data, for example under the Accounting Law;
  • 3.4.4. As long as the Data Subject’s consent to the relevant processing of personal data is valid, if there is no other lawful basis for processing.

Once the circumstances mentioned above cease to exist, the retention period of the Data Subject’s personal data also ends, and all relevant personal data is irreversibly deleted from computer systems and electronic and/or paper documents containing such personal data, or such documents are anonymized.

3.5. To fulfill its obligations to You, the Data Controller has the right to transfer Your personal data to cooperation partners and data processors who perform necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is considered a personal data controller. Payment processing is ensured by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.

Upon request, we may transfer Your personal data to state authorities and law enforcement agencies in order to defend our legal interests if necessary by preparing, submitting, and defending legal claims.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to protect personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4. Rights of the Data Subject

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, You have the right to:

  • 4.1.1. Access your personal data, receive information about its processing, request a copy of your personal data in electronic format, and request data portability to another controller;
  • 4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data;
  • 4.1.3. Delete your personal data (“right to be forgotten”), except where retention is required by law;
  • 4.1.4. Withdraw your previously given consent for the processing of personal data;
  • 4.1.5. Restrict the processing of your data – the right to request that we temporarily stop processing all of your personal data;
  • 4.1.6. Submit a complaint to the Data State Inspectorate.

You may submit a request to exercise your rights by completing a form in person at Aptiekas iela 21, Riga, LV-1005, or by submitting a request electronically by writing to customer support at info@balticwoodland.com.

5. Final Provisions

5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.

5.2. The Data Controller has the right to make changes or additions to this Privacy Policy at any time without prior notice. Amendments take effect upon publication on the website www.balticwoodland.com.

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